Acceptable Use Policy

Acceptable Use Policy

Effective Date: April 26, 2026

This Acceptable Use Policy (“AUP”) governs all use of websites, internet access services, wireless connectivity, event deployments, managed networks, CCTV systems, communications platforms, hosted tools, equipment, and any related products or services provided by DAWN Systems LLC (“DAWN Systems,” “we,” “our,” or “us”).

This Policy applies to all customers, subscribers, users, visitors, contractors, guests, employees, authorized users, and any person or entity using or accessing DAWN Systems services directly or indirectly.

Use of DAWN Systems services constitutes acceptance of this Policy.


1. Purpose of This Policy

The purpose of this AUP is to:

  • Protect customers and the public

  • Preserve network reliability and service quality

  • Maintain lawful and ethical use of services

  • Prevent abuse, fraud, and security threats

  • Protect infrastructure and equipment

  • Ensure fair use of shared resources

  • Support compliance with applicable laws and regulations


2. Lawful Use Requirement

Users may only use DAWN Systems services for lawful purposes and in compliance with all applicable:

  • Federal laws

  • State laws

  • Local laws

  • Tribal laws and regulations where applicable

  • Telecommunications regulations

  • Intellectual property laws

  • Privacy and data protection laws

Illegal use is strictly prohibited.


3. Prohibited Uses

Users may not use DAWN Systems services, systems, or equipment for any unlawful, harmful, fraudulent, abusive, disruptive, or unauthorized purpose.

This includes, but is not limited to:


4. Network and Cybersecurity Abuse

Prohibited activity includes:

  • Unauthorized access to any device, account, server, application, or network

  • Password attacks or credential theft

  • Port scanning or vulnerability probing

  • Interception of communications

  • Spoofing IP addresses, caller ID, email identity, or domains

  • Denial of service (DoS / DDoS) attacks

  • Botnet activity

  • Malware command-and-control traffic

  • Circumventing authentication or security systems

  • Use of stolen or compromised credentials

  • Attempting to bypass bandwidth controls or usage limits

  • Tampering with provider equipment or monitoring systems


5. Malware, Harmful Code, and Unsafe Systems

Users may not distribute, host, transmit, or facilitate:

  • Viruses

  • Worms

  • Ransomware

  • Spyware

  • Trojan software

  • Keyloggers

  • Remote exploit tools

  • Malicious scripts

  • Backdoors

  • Harmful automation intended to compromise systems

Users must take reasonable steps to secure infected devices connected to the network.

DAWN Systems may temporarily isolate devices believed to present a security risk.


6. Fraud, Theft, and Misrepresentation

Users may not engage in:

  • Identity theft

  • Phishing

  • Social engineering scams

  • Financial fraud

  • Payment fraud

  • Chargeback abuse

  • False service claims

  • Misrepresentation of business identity

  • Use of stolen payment methods

  • False emergency requests


7. Harassment and Harmful Conduct

Users may not use services to:

  • Threaten individuals or groups

  • Harass or stalk others

  • Intimidate or abuse others

  • Transmit unlawful obscene content

  • Promote violence or criminal acts

  • Defame others unlawfully


8. Spam and Messaging Abuse

Users may not use DAWN Systems voice, SMS, chat, email, or related systems for:

  • Unsolicited bulk messaging

  • SMS spam

  • Robocalling abuse

  • Scam calls or texts

  • Lead list abuse

  • Message spoofing

  • Carrier policy violations

  • Auto-dialing in violation of law

  • Repetitive nuisance communications

Users must comply with consent requirements for marketing messages.


9. Intellectual Property Violations

Users may not use services to:

  • Infringe copyrights

  • Distribute pirated content

  • Circumvent licensing systems unlawfully

  • Misuse trademarks

  • Steal trade secrets or proprietary data


10. Excessive, Harmful, or Unfair Resource Use

DAWN Systems may manage shared resources to maintain service quality.

Users may not:

  • Generate traffic that materially harms other users

  • Overload access points or shared sectors

  • Operate abusive bandwidth consumption patterns that impair others

  • Create broadcast storms or loops

  • Use services in a manner causing persistent degradation

Reasonable network management, shaping, QoS, prioritization, and security controls may be used.


11. Resale and Unauthorized Redistribution

Unless expressly approved in writing, users may not:

  • Resell service

  • Share paid service commercially

  • Operate a hotspot business using DAWN Systems service

  • Extend service beyond authorized premises

  • Redistribute circuits to unrelated third parties

  • Use residential service for unauthorized commercial resale


12. Customer Premises and Equipment Responsibilities

Users are responsible for reasonable care of provider-owned or managed equipment.

Users may not without authorization:

  • Open sealed devices

  • Move mounted equipment

  • Modify antennas or radios

  • Replace firmware

  • Damage cabling

  • Remove labels or serial numbers

  • Interfere with monitoring tools

Lost, damaged, stolen, or unreturned equipment may result in charges.


13. Wi-Fi and Internal Network Security

Users are strongly encouraged to maintain secure internal networks.

Recommended practices:

  • WPA2/WPA3 encryption

  • Strong passwords

  • Updated routers

  • Guest network separation

  • Firewall use

  • Firmware updates

DAWN Systems is not responsible for unsecured customer-owned internal networks.


14. CCTV / Security Systems Use

Where DAWN Systems provides CCTV or security systems, users are responsible for lawful operation including:

  • Required signage where applicable

  • Privacy law compliance

  • Authorized camera placement

  • Consent requirements where required by law

  • Proper storage and handling of footage

Users may not use systems for unlawful surveillance.


15. Event / Temporary Deployment Use

For fairs, rodeos, festivals, construction sites, and temporary deployments:

Users may not:

  • Tamper with deployed equipment

  • Move generators, antennas, or cables

  • Connect unauthorized devices to managed infrastructure

  • Circumvent captive portals or payment controls

  • Create unsafe conditions around infrastructure


16. Third-Party Services and Upstream Providers

Some services depend on third-party carriers, fiber providers, satellite providers, utilities, tower owners, cloud platforms, or software vendors.

Users may not cause DAWN Systems to violate third-party provider policies.


17. Monitoring and Protective Measures

To protect networks, customers, and legal compliance, DAWN Systems may monitor network telemetry, logs, usage patterns, abuse reports, and service performance consistent with applicable law.

We may take reasonable protective actions including:

  • Traffic filtering

  • Rate limiting

  • Port blocking

  • Malware mitigation

  • Temporary quarantine of affected devices

  • Suspension of abusive activity

  • Service restrictions during emergencies


18. Investigations and Cooperation

DAWN Systems may investigate credible complaints or suspicious activity.

We may cooperate with:

  • Law enforcement

  • Regulators

  • Carriers

  • Rights holders

  • Security responders

Where legally required or reasonably necessary.


19. Violations and Remedies

Violations may result in one or more of the following:

  • Warning notice

  • Request for corrective action

  • Temporary suspension

  • Permanent termination

  • Equipment recovery

  • Re-activation fees

  • Civil claims for damages

  • Referral to authorities

Serious violations may result in immediate action without prior notice.


20. Account Holder Responsibility

The account holder is responsible for use of services by:

  • Family members

  • Employees

  • Tenants

  • Guests

  • Contractors

  • Anyone using the account, premises, credentials, or equipment


21. No Waiver

Failure to enforce any part of this Policy in one instance does not waive future enforcement rights.


22. Policy Changes

DAWN Systems may update this AUP periodically. Updated versions will be posted on our website with a revised effective date.

Continued use after changes constitutes acceptance of the revised Policy.


23. Contact for Abuse or Compliance Issues

DAWN Systems LLC
Email: services@dawnsystems.net
Website: dawnsystems.net


24. Reservation of Rights

DAWN Systems reserves the right to take any lawful and commercially reasonable action necessary to protect:

  • Customers

  • Network operations

  • Equipment

  • Staff

  • Public safety

  • Legal compliance

  • Business continuity

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